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Text Control Sales FAQ

Bjoern Meyer

Bjoern Meyer

Updated 03/03/2026

TX Text Control subscriptions, renewals, and purchases are managed through the Text Control online store. This FAQ covers accepted payment methods, invoice requests, discount types, order processing, and the differences between pre-renewal, post-renewal, and update pricing.

Text Control Sales FAQ

Ordering, licensing, and managing your TX Text Control products should be simple and transparent.

This FAQ provides answers to common questions about subscriptions, renewals, payment options, invoices, discounts, and order processing.

Whether you are making your first purchase or renewing an existing subscription, this guide provides the essential information you need.

TX Text Control Subscriptions entitle developers to get immediate access to product updates and service packs - the moment they are released - for the period of one year. Furthermore, subscribers can place an unlimited number of support incidents via telephone, email or in the forums.

A pre-renewal subscription renews your TX Text Control Subscription for one year before your expiry date. When your subscription is expired, you can renew your TX Text Control subscription for the post-renewal price.

A post-renewal subscription renews your TX Text Control Subscription for one year, if your subscription has already expired. This offer is only valid for thirty days after expiration. After thirty days, there is no possibility to renew your TX Text Control Subscription.

There are two ways to place an order for Text Control products:

Telephone

There are certain cases when you may prefer to place an order on the telephone or to send us a fax. Take a look at the sales pages for contact information. You may place your order on the telephone during regular office hours at our USA, European or Asia Pacific headquarters.

USA: +1 704-544-7445
Europe: +49 421 42706710 (Germany)

Online

The Text Control Store is the easiest way to place an order. As soon as you have purchased the software, you may immediately download the full version.

Text Control Store

You will receive a confirmation for your transaction immediately after you place your order online. You will also receive a confirmation by email that contains all of your order data. An invoice will be automatically generated and will be available in your store account.

We would prefer you to use your business email address. However, there are no technical means in place to prevent your from using a free email address.

Please contact the Sales Department, if you require a written quote or proforma invoice.

Special discounts are available for teams of four or more developers. These are called Team Licenses. Four developer team licenses are available in the online store. Please contact the Sales Department for larger teams. Savings of up to 50% are possible.

Yes, we have academic and government discounts available.

Simply call us:

USA: +1 704-544-7445
Europe: +49 421 42706710 (Germany)

Text Control offers special pricing to the U.S. Federal Government and entities for payment under a Department of Defense (DoD) contract and is listed under SAM (System for Award Management).

Text Control, LLC
Suite 470
4600 Park Road
Charlotte, NC 28209
United States

DUNS number: 064744369

CAGE code: 6VDH0

We offer a variety of secure and convenient payment methods. You can pay using:

Apple Pay Apple Pay

Google Pay Google Pay

Visa Visa

Mastercard Mastercard

American Express American Express

Alternatively, you may choose to pay via bank transfer. If you require a proforma invoice, please contact our Sales Department, and we will be happy to assist you.

Euro and US Dollars only. However, the currency in which you pay depends upon the country in which you are resident.

You can download the invoice from your account. A printed copy is not available.

Your statement will list the charge under our company name - Text Control GmbH for orders in the online store and placed at the European headquarters and Text Control, LLC for orders placed at the USA headquarters.

We have developed the Text Control Store to be as intuitive as possible; however, there are times when you may wish to talk to a human. In such cases, please call:

USA: +1 704-544-7445
Europe: +49 421 42706710 (Germany)

You will receive an email detailing how to download the software and your serial number(s). Please store this email in a safe place. You can download the software as many times as you wish. However, if you enter your account details incorrectly four times, your account will be deactivated. In this case, please contact the webmaster.

Software that is delivered via from our web site is shipped free of charge.

For orders that are placed at a TX Text Control reseller, other conditions may apply. Please contact your local reseller for details.

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