Technical Support Engineer (C#, JavaScript) (all genders)
Bridge customer needs and product development in a tech-driven role.
TLDR
Join Text Control as a Technical Support Engineer for our document processing products. You will provide support via email, chat, and phone, reproduce issues, and collaborate with development teams to enhance our products. You will be the vital interface between customers and developers. The position requires excellent English skills, experience with C++, C#, or JavaScript, and the ability to work independently in our performance-oriented yet relaxed atmosphere.
We are always working to improve our products. If you are a passionate developer - help us!
If you want to work in product teams and be responsible for your own support cases or key accounts, Text Control is the place for you.
Responsibilities
- Provide technical support for our products including TX Text Control, TX Spell and DS Server via email, live chat and in phone calls.
- Reproduce problems and discuss them with development teams.
- Contribute to product development based on problems and feature requests.
- Act as an interface between the requirements of the customer and the development teams.
The following skills are useful
- Excellent ability to communicate - English is required.
- Development experience in one or more programming languages (C++, C# or JavaScript).
- Ability to work independently and in small teams.
- Work self-motivated.
- Software testing experience.
We seek long-term partnerships. We want to grow together. It's a performance-oriented but relaxed atmosphere.
About Text Control
Text Control specializes in the development of software components for document processing. With offices in Charlotte, North Carolina, USA and Bremen, Germany, we serve customers worldwide. Our components have been deployed in millions of software installations and are used every day. Digital transformation is changing all business processes. In almost every business process, documents are created, exchanged or archived. Our technologies help to integrate these document processes into client, web and cloud applications.
Interested?
We look forward to receiving your resume, including your salary requirements and the earliest date you could start working with Text Control.
- Locations
-
Text Control GmbH
Überseetor 18
28217 Bremen
GermanyText Control, LLC
Suite 470
4600 Park Road
Charlotte, NC 28209
United States - Type
- Full-Time Position
- Published
- April 13, 2023
- Last modified
- August 15, 2025
- Locations
-
Text Control GmbH
Überseetor 18
28217 Bremen
GermanyText Control, LLC
Suite 470
4600 Park Road
Charlotte, NC 28209
United States - Type
- Full-Time Position
- Published
- April 13, 2023
- Last modified
- August 15, 2025