At Text Control, we have officially begun the process of becoming ISO/IEC 27001 certified, which is the internationally recognized "gold" standard for information security management systems (ISMS). This is a significant step in our efforts to strengthen the security and reliability of our products and internal operations.
Why ISO 27001 Matters
In the software development landscape, information security is crucial, especially when working with third-party components that handle sensitive content. Organizations are under increasing pressure to meet strict security requirements, comply with changing data privacy regulations, and meet rising customer expectations for trust and transparency.
Our customers can focus on their core competencies, such as building legal, healthcare, government, or enterprise applications, by relying on development libraries such as TX Text Control. We take care of the complex and security-sensitive domain of document processing.
This certification framework assists us in managing information security risks by providing auditable controls and proven best practices. Customers can confidently use our technology, knowing that their documents, communications, and data are handled with the highest standards of confidentiality, integrity, and availability.
At the same time, companies want to ensure that the libraries they integrate are reliable under all circumstances, including unexpected events such as system failures, fires, and other incidents. Having a clear, documented, and certified approach to business continuity and disaster recovery is vital to maintaining that trust. ISO 27001 provides our customers with that assurance.
Evolving Customer and Regulatory Expectations
We are seeing a clear trend. More and more corporations and government agencies are requiring their vendors and technology partners to be ISO 27001 certified. In regulated industries especially, security and compliance are no longer optional but non-negotiable.
In addition to formal certifications, these organizations increasingly require that development and data processing occur in trusted jurisdictions. That is, regions with political stability, strong data protection laws, and a demonstrated commitment to cybersecurity. Because our teams operate entirely in Germany and the United States, we are well-positioned to meet these expectations and provide the transparency and trust our customers require.
Benefits for Our Customers
By pursuing ISO/IEC 27001 certification, we are taking a proactive approach to information security that will benefit our customers in several ways:
- Proactively managing security risks through a structured and continuously improving management system.
- Protecting customer data and intellectual property to security and compliance, which is increasingly required by customers and partners.
- Enhancing transparency and trust with customers and partners who rely on our software in regulated and mission-critical environments.
- Helping clients meet their own compliance obligations, especially in sectors like healthcare, legal, government, and finance.
A Significant Investment in Security
This certification process is neither quick nor superficial. It requires a thorough review of our internal policies, infrastructure, and workflows, as well as company-wide involvement. The certification scope will include both of our offices, in Germany and the United States.
The entire process usually takes six to twelve months and includes design, implementation, internal audits, and a formal external audit by an accredited certification body. While it requires a substantial investment of time, resources, and effort, it aligns perfectly with our long-term vision and values.
What Happens in the Meantime?
While we work toward certification, we understand that many of our customers already have strict security and compliance requirements. During this period:
- We welcome customer inquiries about our existing security standards, controls, and policies.
- We are happy to complete security and compliance questionnaires to support procurement or due diligence processes.
- We will work closely with clients to provide the documentation and assurances needed to meet their internal or regulatory requirements.
We already operate under a mature set of security and quality controls, and ISO 27001 will formalize and strengthen these standards.
Looking Ahead
Security has always been a top priority at Text Control. As our software becomes more deeply embedded in critical business processes, our responsibility grows. Pursuing ISO/IEC 27001 certification is a strategic decision that will reinforce our commitment with third-party validation.
We are proud to take this next step and look forward to keeping you updated throughout the process. If you have any questions about our security practices or need help with compliance documentation, please reach out to us.
