Charlotte, NC, United States (December 9, 2008) - The Imaging Source, manufacturer of the word processing component TX Text Control, extends its free support for all users. Previously, the support engineers could be reached via telephone, e-mail and forum. To give customers the best possible support during the evaluation and development periods, also a live chat system was implemented.
To be able to develop applications in a faster and more cost-effective manner, developers more and more rely on reusable components and external knowledge. With the cycles of new technology getting shorter for a developer, it is of immense importance to obtain the best and most professional support possible.
After an intensive testing phase, the chat system was integrated in the locations of USA, Germany and Taiwan. All TX Text Control users, trial customers included, are able to use unlimited and free support. The chat system offers customers an excellent extension of immediate assistance, to resolve open issues in development effectively.
The live chat is available directly on every web page.